Contact Us

Contact Us
Effective Date: August 9, 2025
We at https://zoqirva.shop truly value your trust and business. If you have any questions, concerns, or feedback, please do not hesitate to get in touch with us. Our dedicated support team is here to ensure your experience with us is smooth and satisfactory.
Contact Information
- Customer Support Email: 📧 [email protected] Please provide your order number and detailed information to help us assist you efficiently.
- Phone Support: Currently, we handle all inquiries via email to ensure detailed written communication and documentation.
- Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (Local Time) Weekends & Public Holidays: Closed (Emails will be processed next business day)
How Can We Assist You?
- Questions about your orders, payments, or delivery
- Assistance with returns, exchanges, or refunds
- Product details and recommendations
- Technical help with navigating or using our website
- Reporting issues such as errors, bugs, or security concerns
- General feedback and suggestions for improvement
Mailing Address
If you need to send returns or other correspondence by post, please contact us first at [email protected] for the correct address and return instructions.
Response Commitment
We strive to respond to all customer inquiries within 24 to 48 business hours. For urgent matters, please mark your email subject with “URGENT” to help us prioritize your request.