Return & Exchange Policy

Our policy ensures a smooth process for returns and product exchanges.
Our policy ensures a smooth process for returns and product exchanges.

Return & Exchange Policy

Effective Date: August 9, 2025

We want you to be completely satisfied with your purchase.


1. Return Eligibility

  • Returns must be requested within 30 days of delivery.
  • Items must be unused, in original packaging, and in resellable condition.
  • Certain items (personal care, intimate apparel) are non-returnable for hygiene reasons.


2. Process

  • Contact us at [email protected] with your order number and reason for return.
  • We will provide a return authorization and instructions.
  • Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.


3. Refunds

Refunds will be processed within 5–10 business days after we receive and inspect the returned item.


4. Exchanges

We accept exchanges for defective or incorrect items only.